Contact Us

Official Order Inquiries Procedure:

To inquire about an order, please provide your name, order number, and a brief description of your query. Contact us directly at wehelp@thingmade.com. Our team will respond within 24 to 48 hours, Monday through Friday, from 9am to 6pm EST, excluding public holidays.

Order Information:

• Orders typically ship within 5 to 7 business days.
• Returns and exchanges are accepted within five days of package arrival for unworn items.
• THINGMADE is not liable for lost or stolen packages but will assist in finding a resolution.
• Delays caused by shipping providers are beyond the control of THINGMADE.
• THINGMADE reserves the right to send emails with merch updates and marketing initiatives, if you would like to opt out of this please contact wehelp@thingmade.com.